Frequently Asked Questions
Below you find the answers to Frequently Asked Questions.
Here you find a couple of frequently asked questions. Is your question not included? Please contact customer services.
[expand title=”1. How much are the shipping costs?”]
The costs to send a shipment depend on many factors, including the size, weight, shipping location and delivery address of the shipment. We recommend you to contact our sales department for an accurate price indication.
Phone no: +31 53 4800043
Of vul het formulier hieronder in:
[expand title=”2. From and to which countries can HST Groep import and export?”]
HST Groep can collect and deliver shipments all over the world, to and from any country. From China to Zimbabwe and Madagascar to North Korea, we ship everywhere!
Click on the continents below to see all the countries we ship to:
[expand title=”3. What is the status of my shipment?”]
Are you a customer of HST Groep?
To stay informed about the status of your shipment, please visit the portal: http://portal.hstonline.nl/, here you can see the statuses of all your shipments. In this portal you can also find the Track & Trace link you can send to your customers so they can be informed about the delivery status of their order.
Do you expect a package that will be delivered by HST Groep?
It’s best to contact the (web)shop you placed the order. They can provide you with the Track & Trace code so you can track your shipping.
[expand title=”4. Are there any vacancies at HST Groep?”]
At HST Groep, we constantly invest in new staff. The vacancies can be found at www.hst.nl/vacatures (mind that this page is yet only available in Dutch). No vacancy that appeals to you? We are always interested in open applications!
[expand title=”5. Can I rent storage space at HST Groep?”]
Certainly, one of the services of HST Groep is warehousing. Besides renting storage space, stock management, order pick & pack and distribution of your goods is possible. Read more about warehousing, or contact HST’s logistics department for all the possibilities.
[expand title=”6. What are incoterms?”]
Incoterms are international rules to explain the most commonly used terms in international trade and are to avoid differences in interpretation. More information can be found on the page incoterms.